Transforming communication challenges into springboards to professional excellence.
Jean Bonifas facilitates the first of six workshops teaching V.O.I.C.E., expansive techniques for finding and sharing your voice.
The primary focus of Building Customer Relationships 2.0 is on working with Challenging Customers. Session 1.0 participants will share the results of their skill practice as a way to process and learn more about working with both internal and external customers. Session 2.0 includes skill development and conversations about managing emotional response, the influence of nonverbal behavior, and helping customers identify their own solutions.
Jean Bonifas facilitates the first of six workshops teaching V.O.I.C.E., expansive techniques for finding and sharing your voice.
