Business Communication Training

Interested in strengthening people-to-people technology at all levels of your organization? Workplace communication challenges impact productivity, the ability to attract and retain customers (as well as talented employees) and the development of innovative teams. Springboard NW transforms co-facilitates training workshops with participants to define specific immediate challenges, discusses skill-related approaches to resolving those challenges, and then debriefs participants’ subsequent skill application.

Customer Service Skills Training

Springboard NW offers multi-session half-day workshops designed to immediately change-up front-line interactions: Customer Service Basics, Difficult Customers, and Train-the-Trainer Series.

Fierce Conversations®

Simply put a fierce conversation is one in which we come out from behind ourselves, into the conversation, and make it real. While many fear real, it is the unreal conversations that ought to concern us because they are incredibly expensive.

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship or a life – any single conversation could.

Supervisor Skills Training

The popular three 3-hour consecutive week sessions offer best practice tools in a lively, safe conversational environment. Get questions answered; take away new and renewed skills capable of increasing productivity and retaining valuable employees!

Public Speaking

Work one-on-one with a skilled coach, or practice speaking in a supportive environment with others who are learning to improve their presentation skills. Springboard NW helps you move past your fears, organize your thoughts, and increase the vibrancy and effectiveness of your presentations.

Team Development

Looking for innovative tools to continue building and supporting your high-performance workplace team? Springboard NW facilitates interactive events guaranteed to shift diverse communication challenges and open break-through conversations.